Privacy Policy
How Parking.ai collects, uses and protects your personal data, in accordance with the GDPR.
Our commitment
PARKING ARTIFICIAL INTELLIGENCE is committed to protecting the privacy of the users of its parking.ai website and its services. This policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
Last updated: January 2026
1. Data controller
The controller of personal data is:
- PARKING ARTIFICIAL INTELLIGENCE
- SARL with variable capital — SIREN 843 152 547
- 1 Boulevard du Canal, 44270 Machecoul-Saint-Même, France
- Data Protection Officer (DPO): dpo@parking.ai
2. Data collected
Parking.ai is a search and comparison service that redirects users to partner platforms. We collect the following categories of data:
- Search data: destination (city, airport, train station, address or location), parking dates and duration, search criteria (desired services).
- Connection data: IP address, browser type, pages visited, date and time of connection.
- Identification data (where applicable): name, first name, email address and message content when you contact us via a form.
- Cookies and technical identifiers: see the dedicated cookies section below.
Parking.ai does not collect any payment and does not manage bookings. The data required for booking and payment (contact details, vehicle registration, payment, etc.) is collected and processed directly by the partner platform to which you are redirected, in accordance with its own privacy policy.
3. Purposes of processing
Your data is processed for the following purposes:
- Provision of the service: search, comparison of offers and redirection to partner platforms
- Handling requests: processing contact forms
- Service improvement: anonymised statistical analysis to optimise our features
- Audience measurement: understanding how the site is used
- Security: fraud prevention and protection of the site
- Communication: sending information about our services (with your consent)
- Legal obligations: compliance with our applicable legal obligations
4. Legal basis for processing
Our processing is based on the following legal grounds:
- Legitimate interest: for the provision and improvement of the comparison service and the security of our platform
- Consent: for sending marketing communications and placing non-essential cookies
- Pre-contractual measures: for handling your contact requests
- Legal obligation: for compliance with our legal obligations
5. Retention period
- Search and browsing data: for the time strictly necessary for the service; technical logs are kept for a limited period
- Contact / prospect data: 3 years from the last contact
- Audience measurement data: 13 months maximum
- Cookies: 13 months maximum
6. Recipients of the data
Your data may be disclosed to the following recipients:
- Authorised staff of PARKING ARTIFICIAL INTELLIGENCE
- Technical processors: hosting provider (OVH, France), audience measurement and emailing tools
- Partner platforms: when you are redirected to book, the data required for the booking is processed directly by the partner platform, which acts as controller for that processing
We never sell your personal data to third parties.
7. Transfers outside the European Union
The Parking.ai website is hosted in the European Union (OVH, France). Your data is therefore mainly processed within the EU.
Certain third-party tools (for example, audience measurement) may involve transfers of data to countries outside the European Union. Such transfers are governed by appropriate safeguards:
- The EU–US Data Privacy Framework for certified companies
- The European Commission's Standard Contractual Clauses
When you are redirected to a partner platform, any transfers are governed by that platform's privacy policy.
8. Data security
We implement appropriate technical and organisational measures:
- SSL/TLS encryption of communications
- Access to data restricted to authorised persons only
- Regular backups
- Measures to protect against unauthorised access
9. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access: obtain confirmation of processing and access your data
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: request the deletion of your data (right to be forgotten)
- Right to restriction: restrict the processing of your data in certain cases
- Right to portability: receive your data in a structured and readable format
- Right to object: object to processing on legitimate grounds
Contact our DPO at dpo@parking.ai. Proof of identity may be requested in the event of reasonable doubt about your identity. We respond within one month.
10. Cookie policy
Our site uses cookies to improve your experience:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Site operation | Session |
| Analytics | Anonymised audience measurement | 13 months |
| Preferences | Storing your choices | 12 months |
You can manage your cookie preferences through your browser settings and, where applicable, via the site's cookie management banner.
11. Complaint
If you consider that the processing of your personal data constitutes a breach of the GDPR, you may lodge a complaint with the CNIL (French Data Protection Authority):
- Commission Nationale de l'Informatique et des Libertés
- 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
- Website: www.cnil.fr
You may also contact the data protection authority of your country of residence.
12. Changes to the policy
We reserve the right to modify this privacy policy at any time. In the event of a substantial change, we will inform you by a notice on our site (and, where applicable, by email).
We invite you to check this page regularly to stay informed of any changes.